COVA Learning Center Website Privacy Policy
Effective Date: May 17, 2026
COVA Learning Center LLC (“COVA Learning Center,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of www.covalearningcenter.com, including any content, functionality, and services offered on or through the website (the “Website”).
This Privacy Policy applies to information we collect:
on this Website;
through contact forms or intake forms;
in email, text, or other electronic communications between you and COVA Learning Center; and
through participation in educational services provided by COVA Learning Center.
Please read this Privacy Policy carefully before using the Website.
By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to You, You accept and agree to be bound and abide by the Privacy Policy. If You do not want to agree to the Privacy Policy, You must not access or use the Website.
1. Nature of Services
COVA Learning Center LLC provides private educational support services, including educational therapy, literacy intervention, executive functioning support, consultation, and educational enrichment programming.
Our services are educational in nature and are not medical, psychological, psychiatric, counseling, or healthcare services.
2. Children Under the Age of 13
Our Website is intended for use by parents, guardians, and adult caregivers. Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If You are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about Yourself to us, including Your name, address, telephone number, email address, or any screen name or user name You may use.
We do not knowingly collect personal information directly from children under the age of 13 without parental involvement or consent. If we become aware that personal information has been collected from a child under 13 without verified parental consent, we will take reasonable steps to delete such information.
If you believe we may have received information from or about a child under 13 without appropriate consent, please contact us at info@covalearningcenter.com.
3. Information We Collect
We may collect information directly from parents, guardians, students, schools, educational professionals, or through interactions with our Website.
Information collected may include:
Parent or guardian names and contact information
Student names, grade levels, and school information
Educational history and academic concerns
Assessment information and educational records
Information regarding accommodations, learning needs, or prior services
Scheduling and attendance information
Billing and payment information
Communications submitted through forms, email, phone, or virtual platforms
Website usage data and technical information
Providing certain information may be necessary in order to participate in services.
4. Information Collected Automatically
As you navigate our Website, we may use automatic data collection technologies such as cookies, server logs, analytics tools, or similar technologies to collect certain information about your device and browsing activity.
Automatically collected information may include:
IP address
Browser type
Device information
Operating system
Pages viewed
Website interaction data
Traffic patterns and usage statistics
This information is used to improve website functionality, user experience, and business operations.
5. Cookies and Analytics
Like many websites, our Website may use cookies and analytics technologies to improve user experience and monitor website performance.
Cookies are small files stored on your device that help websites recognize returning visitors and remember certain preferences.
Users may choose to disable cookies through their browser settings. Disabling cookies may affect some website functionality.
We may use third-party analytics providers, such as website hosting or analytics services, to help us understand website traffic and usage patterns.
6. How We Use Information
We may use collected information for purposes including:
Providing educational intervention and support services
Developing individualized treatment plans and educational recommendations
Scheduling appointments and communicating with families
Billing, invoicing, and payment processing
Progress monitoring and educational documentation
Responding to inquiries or requests
Providing requested educational resources or downloadable materials
Improving educational services and website functionality
Maintaining business records and operational processes
Complying with legal obligations
If users request downloadable resources, educational materials, updates, newsletters, or other content through the Website, they may also receive related email communications from COVA Learning Center. Users may unsubscribe from email communications at any time using the unsubscribe link provided in emails or by contacting us directly.
7. Educational Information and Confidentiality
COVA Learning Center provides educational services for minors with parent or guardian involvement.
We make reasonable efforts to maintain the confidentiality of educational information shared through our services. Educational information may be shared with schools, teachers, tutors, evaluators, or other authorized professionals only with parent or guardian authorization unless otherwise required by law.
We may disclose information if required by law, court order, or when reasonably necessary to address suspected abuse, neglect, safety concerns, or other legal obligations.
As an educational services provider, COVA Learning Center is not a healthcare provider and is not subject to the Health Insurance Portability and Accountability Act (“HIPAA”). However, we make reasonable efforts to maintain privacy practices intended to appropriately safeguard educational information.
8. Third-Party Services
COVA Learning Center may utilize third-party providers and platforms for purposes including:
Scheduling
Payment processing
Video conferencing
Electronic forms
Website hosting
Cloud-based storage
Email communication
Analytics and website functionality
These third-party providers maintain their own privacy and security practices. COVA Learning Center is not responsible for the independent privacy practices or policies of third-party services.
9. Disclosure of Information
As a general rule, COVA Learning Center does not sell, rent, lease, or otherwise transfer personal information to unrelated third parties.
Information may be disclosed:
with parent or guardian authorization;
to service providers assisting in business operations;
to enforce agreements or protect legal rights;
when required by law, subpoena, or court order; or
when necessary to address safety concerns or suspected abuse or neglect.
10. Electronic Communication and Security
We employ commercially reasonable measures intended to protect the security of information submitted through our Website and services.
However, no method of electronic communication, internet transmission, or digital storage can be guaranteed completely secure.
Email is not considered a fully secure form of communication. By communicating electronically with COVA Learning Center, you acknowledge and accept the inherent privacy and security risks associated with electronic communication and virtual services.
11. Recording Policy
Sessions, educational materials, communications, and virtual meetings may not be recorded, reproduced, distributed, uploaded, or shared without prior written consent from COVA Learning Center.
12. Data Retention and Access
We may retain records and information for a reasonable period consistent with educational, legal, operational, and business needs.
Parents or guardians may request access to educational information maintained by COVA Learning Center regarding their child, subject to applicable legal and operational limitations.
Requests regarding stored information may be directed to info@covalearningcenter.com.
13. External Links
Our Website may contain links to third-party websites or resources. COVA Learning Center is not responsible for the content, security, or privacy practices of external websites.
14. Governing Law
This Privacy Policy shall be governed and interpreted in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
15. Changes to This Privacy Policy
COVA Learning Center reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
16. Contact Information
Questions regarding this Privacy Policy may be directed to:
COVA Learning Center LLC
Email: info@covalearningcenter.com
Website: www.covalearningcenter.com
Last updated: May 17, 2026